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Home > Troubleshooting > Web Traffic Not Scanned

Problem: Web traffic is not being scanned

Scanning is not automatically enabled upon installation. You must first activate the product and then enable scanning before it will begin checking for viruses and other Internet threats.

IWSVA must be activated and the annual license current for HTTP and FTP scanning to work. Activation and a current product license are also required to perform virus pattern, scan engine, and other product updates.

To check the status of your product license:

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