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The Trend Micro Knowledge Base, maintained at the Trend Micro Web site, has the most up-to-date answers to product questions. You can also use Knowledge Base to submit a question if you cannot find the answer in the product documentation. Access the Knowledge Base at:
http://kb.trendmicro.com/solutions/search/main/search/default.asp
The contents of Knowledge Base are being continuously updated, and new solutions are added daily. If you are unable to find an answer, however, you can describe the problem in email and send it directly to a Trend Micro support engineer who will investigate the issue and respond as soon as possible.