Managing the Quarantine List Parent topic

Your email administrator might give you access privileges to view quarantined messages that were originally addressed to you, but which were intercepted and quarantined. The Quarantine list displays the sender, message subject, and date received for all of your quarantined messages.
From this screen, do any of the following:
  • Read the messages: Click the subject line. The Quarantine Message screen appears where you can view the message text and header information. You will not be able to download or open any attachments.
  • Delete the messages: Select the check box next to the message to delete, and then click Delete. By default, you do not have to delete messages manually; all messages are automatically deleted after a certain time period that your email administrator specifies.
  • Resend the messages: Select the check box next to the message to resend to yourself, click Not Spam.
  • Access the Approved Senders list: Click Approved Senders at the top-left corner to go to the Quarantine Settings screen, where you can specify the senders whose messages (with the exception of viruses or phish) will never be quarantined. Your email administrator specifies the maximum number of senders you can add.