Procedure

1. After you perform a query for deferred messages, click the timestamp for the deferred item in the query result table. The query screen appears showing the following information:
   • Timestamp
   • Sender
   • Recipient
   • Host
   • Message ID
   Each recipient and corresponding reason or the message’s delivery history appear at the bottom of the screen.
2. Perform any of the additional actions:
   • To change the number of items that appears on a page at one time, select a new display value from the Display drop-down box on the upper right of the list.
   • To move to another page, select a number from the drop-down box to the right, or click one of the arrow icons.
3. Click any of the following buttons:
   • Back to List: Return to the query screen.
   • Retry: Resend the message to its original recipients.
   • Delete: Delete the message.
   • Delete with NDR: Delete the message and send a message to the recipient informing them of the deferred message.