Configuring Event Criteria and Notification Message Parent topic

You can set the criteria under which IMSVA will trigger a notification message and also customize the message content for each event.

Procedure

  1. Go to Administration → Notifications.
    The Events tab appears by default.
  2. Under System Status, configure the following:
    • Notify every { } minutes: Specify the notification frequency for all performance notifications.
    To edit each of the following notifications, click the link.
    • Service on any scanner stops for more than: Specify the number of minutes.
    • Data partition free space on any host is less than: Specify the number of MB.
    • MTA queue free space on any host is less than: Specify the number of MB.
    • Delivery queue contains more than: Specify the number of messages.
    • Retry queue folder contains more messages than: Specify the number of messages.
      Note
      Note
      The notifications Delivery queue contains more messages than and Retry queue folder contains more messages than only function when IMSVA runs with Postfix.
  3. Under Scheduled Update Event, click the Unsuccessful and Successful links to edit notifications for component updates.
    Scheduled Update Event is the event in which the latest engine and pattern files from the Update Source are updated onto the IMSVA admin database.
  4. Under Scanner Update Results, click the Applying engine or pattern update fails on any scanner link to edit the notification.
    Scanner Update Results are the results of updating the latest engine and pattern files from the IMSVA admin database onto the scanners.
  5. Under Virtual Analyzer Settings, click the Message analysis is incomplete or invalid link to edit the notification.
    This notification describes the breakdown in communication between IMSVA and Virtual Analyzer. IMSVA may send this notification because of:
    • A file or database operation error
    • A client, server, or network connection error
    • An invalid analysis report
  6. Under Smart Protection Event, click the following links to edit notifications:
    • Smart protection services unavailable on your server
    • Switched to Conventional Scan
    • Unable to use local sources for Web Reputation queries
  7. Under DKIM Signature Event, configure the following:
    • Notify every { } minutes: Specify the notification frequency for all performance notifications.
    • Unable to add DKIM signatures for more than: Specify the number of minutes.
  8. Select the Email and/or SNMP check boxes according to how you would like to receive the notification.
  9. Click Save.