Enabling EUQ Parent topic

Enabling EUQ requires one of the following authentication methods:
  • LDAP
  • SMTP
For information about EUQ authentication, see EUQ Authentication.

Procedure

  1. Go to Administration → End-User Quarantine.
    The EUQ Management tab appears.
  2. Select Enable End-User Quarantine.
  3. Select an authentication method.
    • Use LDAP for EUQ authentication: This option is disabled if LDAP settings are not configured. If LDAP settings are configured, this is the default authentication method.
    • Use SMTP Server for authentication: When selected, the SMTP settings section appears. Specify recipient domains and server addresses. For more information, see Configuring SMTP Server Settings.
  4. Click Save.
    Note
    Note
    Your settings will not be saved automatically. To avoid losing your information, do not navigate away from the page without clicking Save.

What to do next

  • The EUQ service automatically starts.
  • Optional: Redistribute EUQ data after saving your settings.
    Redistribute data among multiple EUQ-enabled devices in a group to improve EUQ performance. Redistribute data:
    • After you start or stop an EUQ service on a device
    • After you add a new EUQ-enabled device
    • Before you use the command line interface to remove an EUQ-enabled device
    Tip
    Tip
    Trend Micro recommends that you do the following after redistributing EUQ data:
    • Verify that the newly added approved senders are still available.
    • Instruct end users not to add approved senders to the list while you are adding a child device and redistributing EUQ.