If you need to analyze the debug files for
troubleshooting purposes, you can export debug logs for up to the
past two days for the parent device or any device that is registered
to the parent device.
Note
The debug logs
are contained in a password protected zip file. The default password
for the file is trend.
Procedure
Navigate to Administration → Export Debugging Files.
Next to Scanner, select a device.
Select the number of days to export.
Click Export.
The process might take 10 minutes to 1 hour or more
depending on the total log file size.
