Why are messages from some senders always received as attachments? Why is the message body replaced by the disclaimer or stamp? Parent topic

When the character set of the stamp is different from the character set of the message content, IMSS will encounter issues inserting the stamp into the message body after scanning the message. In this situation, IMSS will create a new message, insert the stamp into the message body, and attach the original message. The message content, however, will not be changed.