Contents
Index
Search
Collapse All
Expand All
Previous
Next
Search
Toggle Highlight
Using the Support Portal
The Trend Micro Support Portal is a 24x7 online resource that contains the most up-to-date information about both common and unusual problems.
Procedure
Go to
http://esupport.trendmicro.com
.
Select a product or service from the appropriate drop-down list and specify any other related information.
The
Technical Support
product page appears.
Use the
Search Support
box to search for available solutions.
If no solution is found, click
Submit a Support Case
from the left navigation and add any relevant details, or submit a support case here:
http://esupport.trendmicro.com/srf/SRFMain.aspx
A Trend Micro support engineer investigates the case and responds in 24 hours or less.