PDF or HTML Report Display Issues Parent topic

Procedure

  • Check whether the following settings are enabled:
    • HTTPS product console
    • Internet ExplorerOptionsAdvancedDo not save encrypted pages to disk
    If the above options are enabled, PDF reports cannot be displayed. As a workaround, disable Do not save encrypted pages to disk.
  • Verify whether the Internet Explorer Enhanced Security Configuration Windows component is installed.
    If so, reports sent as email attachments cannot be opened directly from the message. As a workaround, remove Internet Explorer Enhanced Security Configuration or save the attached *.MHT file to a local folder before opening the report.