Notification Settings

Alerts and notifications provide you with information about specific IM Security events.

Alerts refer to messages that include IM Security service, update status, or Lync/Skype for Business Server events. Send alerts to network/server administrators and IT employees to inform them of system status, which are critical to network operations.

Notifications refer to messages generated by IM Security about scan events. Send notifications to administrators and Lync/Skype for Business Server users to inform them of the scan, blocking, and filtering results.

IM Security sends alerts and notifications through one of the following methods:

Alert and Notification Methods

Method

Description

Instant Messaging (IM)

IM Security sends alerts or notifications using Session Initiation Protocol (SIP).

A correct SIP address uses the following format:

sip:<SIP Communications Service name>

Where sip: is the address prefix followed by the actual SIP Communications Service name. For example, sip:user1@domain.com.

IM Security sends alerts or notifications using Simple Mail Transfer Protocol (SMTP).

This method allows IM Security to send messages to mailboxes belonging to the organization's email system or POP3 accounts. For example, user1@hotmail.com.

Tip

Ensure the Internet Mail Service or Connector is set on the mail server when configuring IM Security to send notification to a POP3 account.

For details, see Email Notifications.

SNMP

IM Security sends alerts or notifications using Simple Network Management Protocol (SNMP).

This method allows IM Security to send SNMP traps to management consoles that support SNMP.

For example, set the SNMP IP address to 123.123.1.1 and Community name to public.

Note

SNMP only applies to notifications for administrators and alerts to specific recipients. Other methods apply to administrators, recipients, and senders.

Windows event log

IM Security records alerts and notifications in the Windows event log. View logs by accessing Start → Administrative Tools → Event Viewer → Application

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