Recovery Methods for Full Disk Encryption-protected devices

Recovery Method

Description

Usage Timing

Full Disk Encryption Uninstall

Full Disk Encryption Uninstall removes Full Disk Encryption from the device. Once the uninstall is complete, you may proceed with established recovery action within Windows.

Windows environment is working normally.

Recovery Console

Selecting the Full Disk Encryption Recovery Console → Decrypt Disk option decrypts the selected hard disk on-the-fly or saves an image of the decrypted hard disk to removable media.

Note

This method is not recommended if Windows is functioning normally.

The Full Disk Encryption preboot loads, but Windows does not.

Repair CD

A bootable CD to decrypt a corrupted drive when the device cannot boot to the Full Disk Encryption preboot. A typical symptom of a corrupted disk is a black screen.

WARNING

Do not use if Windows is functioning normally.

The Full Disk Encryption preboot does not load.
Full Disk Encryption cannot authenticate.

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