Configuring Proxy Settings for Updates Parent topic

If a proxy server is used to access the Internet, specify the proxy server information using the Deep Edge web console before attempting to update components. Specified proxy information is used for the following:
  • Updating components from Trend Micro’s update servers
  • Product registration and licensing
  • Web reputation queries

Procedure

  1. From the Deep Edge web console, go to Administration → System Settings → Proxy Settings.
  2. Select Use HTTP proxy server (for system updates, license updates, and others) to specify a proxy server or port.
  3. If the proxy server requires authentication, select the check box and specify a user ID and password.
    Note
    Note
    Leave these fields blank if the proxy server does not require authentication.
  4. Click Apply.
    Note
    Note
    In bridge mode, the Deep Edge has an internal interface and an external interface. To ensure updates function properly, the configuration of the ActiveUpdate proxy and server settings must be done on the same side. If Deep Edge is deployed with other proxy servers, the next hop proxy settings for the ActiveUpdate proxy and server should be the same server on the same side of the interface.