| VPN Error 800 - Unable to establish the VPN
connection. |
PPTP packets from the VPN client cannot reach the Deep Edge
server.
|
- - Ping the Deep Edge server, assuming pinging is
allowed (that is, not blocked) between the PPTP client and
the Deep Edge server. Confirm that Administrators have
network connectivity between the PPTP client and the
Deep Edge server.
- - To allow PPTP traffic, configure the network firewall to
open TCP port 1723 and to forward IP protocol 47 for Generic
Routing Encapsulation (GRE) traffic to the Deep Edge server.
Some firewalls refer to IP protocol 47 as VPN or PPTP
pass-through.
|
| VPN Error 734 - The PPP link control protocol
terminated.
|
The protocol between the PPTP client and Deep Edge server is
mismatched.
|
For security considerations, Deep Edge server only
supports MS-CHAP Version 2 and Point-to-Point Encryption. Make sure
the PPTP client supports these two protocols.
|
| VPN Error 691 - Access denied because username and/or
password is invalid on the domain |
Username and/or password is invalid. |
Input the correct username and/or password or ask Administrators
Administrator reset Administrators password.
|
| VPN Error 649 - The account does not have permission to
dial-in |
The account does not have permission to dial-in. |
In the RADIUS server configuration, add dial-in permission for
the account.
|
