Configuring Proxy Settings Parent topic

Configuring proxy settings affects:
  • Certified Safe Software Service
  • Community File Reputation
  • Component updates (pattern files and scan engines)
  • Product license registration
  • Script Analyzer Engine
  • Web Reputation queries
  • Web Inspection Service
  • Predictive Machine Learning
  • Virtual Analyzer integration with Deep Discovery Analyzer

Procedure

  1. Go to Administration → System Settings → Proxy.
    The Proxy screen appears.
  2. Specify the proxy server settings.
    Option
    Description
    Use a proxy server for Trend Micro services
    Select to use a proxy server.
    Proxy server
    Specify the proxy server host name or IP address.
    Port
    Specify the port that the proxy server uses to connect to the Internet.
    Proxy server requires authentication
    Select if your proxy server requires authentication and then specify User ID and Password.
  3. Click Save.
    Note
    Note
    Some Trend Micro services only support Basic authentication via system proxy. If Basic authentication is disabled in system proxy, these services will not work. The recommendation is to enable Basic authentication in system proxy, or put the external services into the approved list of the system proxy.
    For more information about external services FQDNs, see Testing Network Connections