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No Detections on All Detections Screen
No detections appear on the management console
All Detections
screen.
Procedure
Verify that the switch mirror port is configured to mirror both directions of network traffic to the mirror port.
For details, see
Deployment Planning
in the
Deep Discovery Inspector
Installation and Deployment Guide.
Verify that networked packets can be captured.
Go to the troubleshooting pages at
https://<appliance IP address>/html/troubleshooting.htm
and then click on
Network Traffic Dump
.
In the drop-down menu, select the data port in use.
Click
Capture Packets
.
Wait 10 seconds and click
Stop
.
Click
View
.
The
Packet Capture Information
screen appears.
In the
Capfile information
section, verify that the data rate matches the real-time traffic rate.
Click
Conversation by TCP
or
Conversation by UDP
, and verify that TCP and UDP packets are visible.