Unlocking an Account Parent topic

After 5 failed log in attempts, local accounts are automatically locked. Locked accounts are automatically unlocked after 10 minutes. To manually unlock an account, follow the procedure below.

Procedure

  1. Log in to the Deep Discovery Inspector management console using an administrator account that is not locked.
  2. Go to Administration → Accounts.
  3. Click the Local tab.
  4. View the locked status of accounts in the Locked column.
  5. In the left-most column, select each account to unlock.
  6. Click Unlock.
    The Unlock Account window appears and displays which accounts were unlocked.
  7. In the Unlock Account window, click Close.