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NoteAll services connect using HTTPS with TLS 1.2 or above. If your
environment has man-in-the-middle devices, verify that the devices support TLS 1.2
or
above.
Trend Micro recommends
using the Network Service Diagnostics screen to troubleshoot the
connection to all services. For details, see Cannot Connect to Network Services.
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|
Service
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Description
|
Address and Port
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Notes
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|---|---|---|---|
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ActiveUpdate Server
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Provides updates for product components, including pattern
files. Trend Micro regularly releases
component updates through the Trend Micro ActiveUpdate server.
|
ddi55-p.activeupdate.trendmicro.com:443
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Related to product version and region
|
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Certified Safe Software Service (CSSS)
|
Verifies the safety of files. Certified Safe Software Service
reduces false positives, and saves computing time and resources.
|
grid-global.trendmicro.com:443
|
|
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Community Domain/IP Reputation Service
|
Determines the prevalence of detected domains and
IP addresses. Prevalence is a statistical concept referring to the number of times
a domain or IP address was detected by Trend Micro
sensors at a given time.
|
ddi550-en-domaincensus.trendmicro.com:443
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Related to product version and region
|
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Community File Reputation
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Determines the prevalence of detected files. Prevalence is a
statistical concept referring to the number of times a file was detected by Trend Micro sensors at a given
time.
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ddi550-en-census.trendmicro.com:443
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Related to product version and region
|
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Customer Licensing Portal
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Manages your customer information, subscriptions, and product
or service license.
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licenseupdate.trendmicro.com:443
|
|
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Deep Discovery Analyzer as a Service (Sandbox for macOS)
|
A hosted service that analyzes possible threats for
macOS.
|
ddaaas.trendmicro.com:443
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|
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Deep Discovery Analyzer as a Service Add-on
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A hosted service that analyzes possible threats.
|
api.ddcloud.trendmicro.com:443
api.us-east-1.en.ddcloud.trendmicro.com:443
api.eu-central-1.eu.ddcloud.trendmicro.com:443
|
Related to product version and region
Updated products may not register to the updated adresses. Unregister and then
re-register the service to connect to the updated address.
|
|
Deep Discovery Director - Network Analytics as a Service
|
A hosted service that provides advanced threat analysis on
historical network data based network detections, and other related events as they
occur over time.
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api.nacloud.trendmicro.com:443
api.us.nacloud.trendmicro.com:443
api.eu.nacloud.trendmicro.com:443
|
Related to product version and region
|
|
Mobile App Reputation Service (MARS)
|
Collects data about detected threats in mobile devices. Mobile App Reputation
Service is an advanced sandbox environment that analyzes mobile app runtime
behavior to detect privacy leaks, repacked mobile apps, third-party advertisement
SDKs, vulnerabilities, and app categories.
|
rest.mars.trendmicro.com:443
|
|
|
Dynamic URL Scanning
|
Performs real-time analysis of URLs to detect zero-day
attacks.
|
ddi5-5-en-t0.url.trendmicro.com:443
|
Related to product version and region
Disabled when using Smart Protection Server
|
|
Predictive Machine Learning engine
|
Through use of malware modeling, Predictive Machine
Learning compares samples to the malware models, assigns a probability score, and
determines the probable malware type that a file contains.
|
ddi55-en-f.trx.trendmicro.com:443
|
Related to product version and region
|
|
Retro Scan
|
A cloud-based service that scans historical web access logs
for callback attempts to C&C servers and other related activities in your
network.
|
intelliconnect.trendmicro.com:443
ddi55-retroscan.trendmicro.com:443
|
Related to product version and region
|
|
Smart Feedback
|
Shares anonymous threat information with the Smart Protection
Network, allowing Trend Micro to
rapidly identify and address new threats. Trend Micro Smart Feedback may include product information such as the
product name, ID, and version, as well as detection information including file
types, SHA-1 hash values, URLs, IP addresses, and domains.
|
ddi550-en.fbs25.trendmicro.com
|
Related to product version and region
|
|
Threat Connect
|
Correlates suspicious objects detected in your environment and
threat data from the Trend Micro
Smart Protection Network. The resulting intelligence reports enable you to
investigate potential threats and take actions pertinent to your attack
profile.
|
ddi55-threatconnect.trendmicro.com:443
|
Related to product version and region
|
|
Web Inspection Service
|
Web Inspection Service is an auxiliary service of Web
Reputation Services, providing granular levels of threat results and comprehensive
threat names to users.
The threat name and severity can be used as filtering criteria
for proactive actions and further intensive scanning.
|
ddi5-5-en-wis.trendmicro.com:443
|
Related to product version and region
|
|
Web Reputation Services
|
Tracks the credibility of web domains. Web Reputation Services
assigns reputation scores based on factors such as a website's age, historical
location changes, and indications of suspicious activities discovered through
malware behavior analysis.
|
ddi5-5-en.url.trendmicro.com:443
|
Related to product version and region
|