Resetting an Account Password

The system administrator can reset the password of every account. Other administrators can reset the password of any account except the system administrator account.

The passwords of Microsoft Active Directory accounts and Trend Micro Apex Central single sign-on (SSO) accounts cannot be changed from the management console.

Procedure

Go to Administration → Accounts.

Important

Make sure you are targeting the correct account before clicking Reset.

Under the Reset Password column for the target account, click Reset.

Deep Discovery Inspector immediately resets the account password and generates a new default password.

What to do next

Provide the generated default password to the user. The user must change this password after logging on for the first time. For details, see Management Console Account Passwords.

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