No Detections on All Detections Screen Parent topic

No detections appear on the management console All Detections screen.

Procedure

  1. Verify that the switch mirror port is configured to mirror both directions of network traffic to the mirror port.
    For details, see Deployment Planning in the Deep Discovery Inspector Installation and Deployment Guide.
  2. Verify that networked packets can be captured.
    1. Go to the troubleshooting pages at https://<appliance IP address>/html/troubleshooting.htm and then click on Network Traffic Dump .
    2. In the drop-down menu, select the data port in use.
    3. Click Capture Packets.
    4. Wait 10 seconds and click Stop.
    5. Click View.
      The Packet Capture Information screen appears.
      1. In the Capfile information section, verify that the data rate matches the real-time traffic rate.
      2. Click Conversation by TCP or Conversation by UDP, and verify that TCP and UDP packets are visible.