If the file is a hotfix, send a request to Trend Micro support.
On the logon page of the management console, select Extended and then log on using a valid user name and password.
Go to Administration → Updates → Hotfixes / Patches.
Click Choose File or Browse, and select the product update file.
Click Install.
Important
Do not close or refresh the browser, navigate to another page, perform tasks on the
management console, or power off the appliance until updating is complete.
Deep Discovery Analyzer will automatically restart after the update is
complete.
Log on to the management console.
Go back to the Administration → Updates → Hotfixes / Patches screen.
Verify that the hotfix / patch displays in the History section as the latest update.