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NoteSamples listed in the Unsuccessful are
not counted by any widget
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Column
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Information
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Object Information
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Submitted
|
Date and time when the sample was submitted
This column is available on the
Completed,
Processing,
Queued and
Unsuccessful tabs only.
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File Name
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Sample Package
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Archived copy of the file sample
This column is available on the
Unsuccessful tab only.
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Submitter
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This column is available on the Completed,
Processing,
Queued and
Unsuccessful tabs only.
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Submitter Name
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SHA-1
|
SHA-1 value of the sample
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SHA-256
|
SHA-256 value of the sample
This column is available on the Completed tab only.
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Object Type
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File or a URL
This column is available on the Completed,
Processing,
Queued and
Unsuccessful tabs only.
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Detected
|
Date and time when the sample was detected
This column is available on the
ICAP Pre-scan tab only.
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ICAP Mode
|
Mode reported by the ICAP client when the sample was
detected
Possible values are:
This column is available on the
ICAP Pre-scan tab only.
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Analysis Information
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Risk Level
|
Virtual Analyzer performs static analysis and behavior simulation to identify a sample's
characteristics. During analysis, Virtual Analyzer rates the characteristics in context
and then assigns a risk level to the sample based on the accumulated ratings.
This column is available on the Completed tab only.
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Completed
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Date and time that sample analysis was completed
This column is available on the Completed tab only.
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File Type
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This column is available on the
Completed and ICAP
Pre-scan tabs only.
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Threat
|
Name of threat as detected by Trend Micro pattern
files and other components
This column is available on the
Completed and
ICAP Pre-scan tabs only.
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Threat Types
|
Type of threat as detected by Trend Micro pattern
files and other components
This column is available on the Completed tab only.
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Elapsed Time
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The amount of time that has passed since processing started
This column is available on the Processing tab only.
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Processed By
|
IP address of the node that is processing the
object, if Deep Discovery Analyzer is configured in a load-balancing
cluster
This column is available on the Completed and Processing tabs only.
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Priority
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Priority assigned to the sample
This column is available on the Queued tab only.
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Time in Queue
|
The amount of time that has passed since Virtual Analyzer added the sample to the
queue
This column is available on the Queued tab only.
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Error
|
Reason for analysis failure
This column is available on the Unsuccessful tab only.
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Event Information
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Event Logged
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Source / Sender
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Where the sample originated
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Destination / Recipient
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Where the sample is sent
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Protocol
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This column is available on the Completed,
Processing,
Queued and
Unsuccessful tabs only.
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URL
|
URL of the sample
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Email Subject
|
Email subject of the sample
This column is available on the Completed,
Processing,
Queued and
Unsuccessful tabs only.
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Message ID
|
Message ID of the sample
This column is available on the Completed,
Processing,
Queued and
Unsuccessful tabs only.
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Source IP
|
IP address where the sample originated, , based on
the X-Client-IP ICAP header sent by the ICAP client
This column is available on the
ICAP Pre-scan tab only.
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Destination IP
|
IP address where the sample was sent, based on the
X-Server-IP ICAP header sent by the ICAP client
This column is available on the
ICAP Pre-scan tab only.
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Source User
|
User currently logged on when the sample was found,
based on the X-Authenticated-User ICAP header sent by the ICAP
client
This column is available on the
ICAP Pre-scan tab only.
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Threat Connect
|
Displays a link to Threat Connect
This column is available on the
ICAP Pre-scan tab only.
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Reason
|
Action
|
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Virtual Analyzer does not support the file format, or the file is empty.
|
Check the supported file type list in the
tab.
|
The available sandbox images do not support the file format.
|
Check the sandbox image information in the
tab.
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The URL exceeds the limit of 2083 characters.
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Verify that the URL does not exceed 2,083 characters.
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Virtual Analyzer does not support the encryption or compression format.
|
Check the password list in the
tab.
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Virtual Analyzer does not support the file format.
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Unsupported file type in current sandbox image. Check the sandbox image information
in the
tab.
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Virtual Analyzer is unable to access the Internet.
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Verify the connection of the management network to the Internet.
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An unexpected error has occurred on the Sandbox for
macOS.
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Please contact your support provider.
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The Sandbox for macOS did not return an analysis
result before the timeout period expired.
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Resubmit the object for analysis. If the issue persists, contact your support provider.
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Unable to establish a connection to the Sandbox for
macOS.
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Verify the connection of the management network to the Internet.
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The URL is invalid.
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Verify that the specified URL is in a valid format.
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Extracted file sizes exceeds total limitation
|
Verify that the total file size of the extracted samples do not exceed the specified
limitation.
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Archive extracted for analysis. See child files.
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Locate the extracted samples.
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Virtual Analyzer is unable to analyze the object. The available disk space is insufficient.
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Verify that the disk space is sufficient to perform the analysis.
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Virtual Analyzer is unable to analyze the object within the timeout period.
|
Resubmit the object for analysis. If the issue persists, contact your support provider.
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An unexpected error has occurred. Please resubmit the sample for analysis. If the
issue persists, contact your support provider.
|
Resubmit the object for analysis. If the issue persists, contact your support provider.
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The license for the Sandbox for macOS has expired.
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Please contact your support provider.
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