Upgrading Firmware Parent topic

From time to time, Trend Micro releases a patch for a reported known issue or an upgrade that applies to the product. Find available patches at http://downloadcenter.trendmicro.com.
Updating the firmware ensures that TippingPoint Advanced Threat Protection for Email has access to new and improved security features when they become available.
Note
Note
Ensure that you have finished all management console tasks before proceeding. The upgrade process may take some time to complete. Trend Micro recommends starting the upgrade during off-peak office hours. Installing the update restarts TippingPoint Advanced Threat Protection for Email.

Procedure

  1. Back up configuration settings.
    Backing Up or Restoring a Configuration
  2. Obtain the firmware image.
    • Download the TippingPoint Advanced Threat Protection for Email firmware image from the Trend Micro Download Center at:
      http://downloadcenter.trendmicro.com
    • Obtain the firmware package from your Trend Micro reseller or support provider.
  3. Save the image to any folder on a computer.
  4. Go to Administration → Product Updates → Firmware.
  5. Next to Software version, verify your firmware version.
  6. Browse for the firmware update package.
  7. Click Install.
    After the installation completes, the command line interface appears.
  8. Perform the following post-installation steps:
    • Clear the browser.
    • Manually log on to the console.