Trend Micro Apex One administrators control security settings of all
Security Agents in the
network. Depending on administrator-configured settings, specific features may be
locked.
The Security Agent
unlock feature grants temporary administrative privileges, allowing access to all
locked features.
Administrators can use this to troubleshoot problems locally, without having to change
global/server
settings. An administrator's password is required to unlock administrative privileges.
On the main console, the lock button indicates the setting of the unlock feature.
|
The unlock feature is disabled. Some features in the Security Agent are locked.
|
|
The unlock feature is enabled. Temporary administrative privileges are granted to
allow access to
all locked features in the Security Agent.
|
To use the unlock feature, click the lock button (
) from the main console. Provide the
administrator password and then click
OK.
The Security Agent will
be locked if:
-
The lock button (
) on the main console is
clicked.
-
The main console is closed.
-
The Security Agent has
remained unlocked for 10 minutes.
-
The Security Agent is
restarted.
-
The agent endpoint is restarted when the Security Agent is unlocked.