|
|
|
|
|
|
Agent Status
|
Description
|
Visual Hint
|
|---|---|---|
|
Agent connection with the Apex One server
|
Online agents are connected to the Apex One server. The
server can initiate tasks and deploy settings to these agents
|
The icon contains a symbol resembling a heartbeat.
 The background color is a shade of blue or red,
depending on the status of the Real-time Scan Service.
|
|
Offline agents are disconnected from the Apex One server. The
server cannot manage these agents.
|
The icon contains a symbol resembling the loss of a
heartbeat.
 The background color is a shade of blue or red,
depending on the status of the Real-time Scan Service.
|
|
|
Independent agents may or may not be able to communicate
with the Apex One
server.
|
The icon contains the desktop and signal symbols.
 The background color is a shade of blue or red,
depending on the status of the Real-time Scan Service.
|
|
|
Availability of smart protection sources
|
Smart protection sources include Smart Protection
Servers and Trend Micro Smart Protection Network.
Conventional scan agents connect to smart protection
sources for web reputation queries.
Smart scan agents connect to smart protection sources
for scan and web reputation queries.
|
The icon includes a check mark if a smart protection
source is available.
 |
|
The icon includes a progress bar if no smart
protection source is available and the agent is attempting to establish connection
with the sources.
 |
||
|
For conventional scan agents, no check mark or
progress bar appears if web reputation has been disabled on the agent.
|
||
|
Real-time Scan Service status
|
Apex One uses the Real-time Scan Service not only for Real-time
Scan, but also for Manual Scan and Scheduled Scan.
The service must be functional or the agent becomes
vulnerable to security risks.
|
The entire icon is shaded blue if the Real-time Scan
Service is functional. Two shades of blue are used to indicate the of the
agent.
|
|
The entire icon is shaded red if the Real-time Scan
Service has been disabled or is not functional.
Two shades of red are used to indicate the scan method
of the agent.
|
||
|
Real-time Scan status
|
Real-time Scan provides proactive protection by
scanning files for security risks as they are created, modified, or retrieved.
|
There are no visual hints if Real-time Scan is
enabled.
|
|
The entire icon is surrounded by a red circle and
contains a red diagonal line if Real-time Scan is disabled.
 |
||
|
Pattern update status
|
Agents must update the pattern regularly to protect
the agent from the latest threats.
|
There are no visual hints if the pattern is
up-to-date or is slightly out-of-date.
|
|
The icon includes an exclamation mark if the pattern
is severely outdated. This means that the pattern been not been updated for a
while.
 |
||
|
Apex One server trial license status
|
Online agents are connected to an Apex One server that is
using an expired trial license.
|
This icon indicates that the trial
license on the Apex One
server has expired.
 |
