Endpoint Commands and Information: Windows

Use the command menu to perform various tasks on the endpoint and the Information tab to view detailed information about the endpoint.

Table 1. Endpoint Commands

Command

Description

Scans > Start Normal Scan

Starts scanning Mac and Windows endpoints

Note:

Normal Scan supports Windows Security Agents that are version 5.3 or later and Mac Security Agents that are version 1.7.2801 or later.

Scans > Start Aggressive Scan

Starts an advanced scan to analyze and clean threats that Normal Scan cannot remove

Note:
  • Aggressive Scan supports Windows Security Agents that are version 6.3 or later.

  • Running Aggressive Scan may impact endpoint performance and may produce an increased number of false positives.

Scans > Stop Scan

Stops scanning Windows endpoints

Note:

Stop Scan supports Windows Security Agents that are version 5.3 or later.

Tasks > Update Now

Updates the latest components to the Security Agents

Note:

Update Now supports the following Security Agent versions:

  • Windows: 6.5 or later

  • Mac: 3.0.1093 or later

  • Android: 9.6 or later

Tasks > Encrypt

Triggers Microsoft BitLocker Drive Encryption to perform full disk encryption on the selected endpoints

See Managing Full Disk Encryption for more information.

Tasks > Decrypt

Triggers Microsoft BitLocker Drive Encryption to decrypt the selected endpoints

See Managing Full Disk Encryption for more information.

Tasks > Move to Manual Group

Moves endpoints to a specific manual group

Tasks > Restore to Domain OUs

Moves endpoints that already joined an Active Directory domain from a manual group to the domain groups that the endpoints belong to

See Restoring Endpoints from Manual to Active Directory Domain Groups for more information.

Tasks > Isolate Endpoint

Disconnects the endpoint from network access

Tasks > Uninstall Security Agent

  • Windows: Uninstalls the Security Agent from the endpoint and removes the Security Agent from the Worry-Free Business Security Services web console

  • Other platforms: After uninstalling the Security Agent locally from the endpoint, use this command to remove the Security Agent from the Worry-Free Business Security Services web console

  • Inactive Security Agents: If the Security Agent is removed from the endpoint using other methods, such as reformatting the hard drive, the Security Agent eventually appears as inactive in the Security Agent List. Use this command to remove the Security Agent from the Worry-Free Business Security Services web console

Table 2. Information Tab

Section

Description

Overview

Displays information such as the Security Agent status and where the Security Agent locates in the Security Agent Tree

Click the last logon user to open the User Details screen.

For more information, see User Details.

Assigned Policy

(Available in Advanced Mode)

Displays the policy that the endpoint applies

Click the policy name to open the Configure Policy screen.

For more information , see Windows Policy Settings.

Endpoint Details

Displays system information such as the operating system and IP address of the endpoint

Security Agent Details

Displays information such as scan components and recent manual scan records