Endpoint Commands and Information: Android

Use the command menu to perform various tasks on the endpoint and the Information tab to view detailed information about the endpoint.

Important:

The mobile device management commands might violate privacy or personal data protection regulations. Make sure you have the device owner's permission before sending a command.

Table 1. Endpoint Commands

Command

Description

Tasks > Remote Locate

Finds the device location on a map

Tasks > Remote Lock

Locks the device

Tasks > Reset Password

Replaces the password with a random ten character password

Note:

The Reset Password command can only apply once to Android 7 or later devices that have not set up a password.

Tasks > Remote Wipe

Deletes all data on the device and the memory card, including all personal data, files, and apps. This feature also restores the device to factory settings.

Tasks > Update Now

Updates the latest components to the Security Agents

Note:

Update Now supports the following Security Agent versions:

  • Windows: 6.5 or later

  • Mac: 3.0.1093 or later

  • Android: 9.6 or later

Table 2. Information Tab

Section

Description

Overview

Displays information such as the Security Agent status and where the Security Agent locates in the Security Agent Tree

Assigned Policy

(Available in Advanced Mode)

Displays the policy that the endpoint applies

Click the policy name to open the Configure Policy screen.

For more information , see Android Policy Settings.

Endpoint Details

Displays system information such as the operating system and IP address of the endpoint

Security Agent Details

Displays information such as scan components and recent manual scan records

Recent Commands

Displays status information on the commands recently sent from the Worry-Free Business Security Services web console