Case Diagnostic Tool

Trend Micro Case Diagnostic Tool (CDT) collects necessary debugging information from a customer’s product whenever problems occur. It automatically turns the product's debug status on and off and collects necessary files according to problem categories. Trend Micro uses this information to troubleshoot problems related to the product.

Run the tool on all platforms that Worry-Free Business Security Services supports. To obtain this tool and relevant documentation, contact your support provider.