Customers Needing the Most Attention Widget

Shows the most recent number of customers with the highest number of events that need an immediate action or response. Data displays in a table and pie chart. You can switch between the table and pie chart by clicking the display icons ().

  • If the number of clients for a particular status is 1 or more, you can click the number to view the events in the product tree.

  • Click the customer name to view all the events for this customer or expand the customer name to see the events for certain categories.

  • The number of events under Action Required are events that should be handled as soon as possible.

  • The number of events under Warning are events that are not as urgent as the events under Action Required but will also need to be handled soon.