Worry-Free Business Security Services Notifications

Important:

For events with a configurable threshold, you must configure the threshold value separately for each customer on the Worry-Free Business Security Services console.

Table 1. Threat Events

Event

Details

Antivirus - Threats unresolved

: Unsuccessful actions indicate that a virus or malware has successfully circumvented antivirus defenses and has infected the endpoint.

Note:

Remote Manager assumes that computers with an unsuccessfully cleaned, quarantined, or deleted virus or malware are infected.

Antivirus - Real-time Scan disabled

: Security Agents with Real-time Scan disabled cannot protect endpoints from virus/malware in newly created or executed files

Antivirus - Virus detections exceed

: The detected virus/malware count exceeds the configured threshold within 1 hour (as configured on the managed product console)

Antispyware - Threats unresolved

: Displays the number of endpoints infected with spyware/grayware that the managed product was unable to completely clean and may require the customer to perform additional action

Antispyware - Spyware/Grayware detections exceed

: The detected spyware/grayware count exceeds the configured threshold within 1 hour (as configured on the managed product console)

Application Control - Application Control violations exceed

: The detected Application Control violation count exceeds the configured threshold within 1 hour (as configured on the managed product console)

Behavior Monitoring - Behavior Monitoring violations exceed

: The detected Behavior Monitoring violation count exceeds the configured threshold within 1 hour (as configured on the managed product console)

Data Loss Prevention - Data Loss Prevention incidents exceed

: The detected Data Loss Prevention incident count exceeds the configured threshold within 1 hour (as configured on the managed product console)

Device Control - Device Control violations exceed

: The detected Device Control violation count exceeds the configured threshold within 1 hour (as configured on the managed product console)

Network virus - Network virus detections exceed

: The detected network virus count exceeds the configured threshold within 1 hour (as configured on the managed product console)

Predictive Machine Learning - Unknown threat detections exceed

: The detected unknown threat count exceeds the configured threshold within 1 hour (as configured on the managed product console)

URL Filtering - URL violations exceed

: The detected URL Filtering violation count exceeds the configured threshold within 1 hour (as configured on the managed product console)

Web Reputation - URL violations exceed

: The detected Web Reputation violation count exceeds the configured threshold within 1 hour (as configured on the managed product console)

Table 2. System Events

Event

Details

Update - Outdated agents

: Security Agents with outdated patterns after two hours of antivirus pattern release exceeded threshold

Smart Protection Services - Agents disconnected

: Security Agents cannot connect to the Smart Protection Network