Managing Worry-Free Business Security Services

Remote Manager allows you to complete the following tasks for a registered Worry-Free Business Security Services installation:

Table 1. Worry-Free Business Security Services Management Tasks

Task

Description

View events

View a list of Worry-Free Business Security Standard events from the Events tab.

Manage groups

Use the Scan drop-down button on the Groups tab to perform the following scan actions:

  • Start Normal Scan: Starts scanning Mac and Windows endpoints

    Normal Scan supports Windows Security Agents that are version 5.3 or later and Mac Security Agents that are version 1.7.2801 or later.

  • Start Aggressive Scan: Starts an advanced scan to analyze and clean threats that Normal Scan cannot remove

    Aggressive Scan supports Windows Security Agents that are version 6.3 or later.

  • Stop Scan: Stops scanning Windows endpoints

    Stop Scan supports Windows Security Agents that are version 5.3 or later.

You can also perform the following tasks:

  • Update Now: Updates components on the Security Agents in the selected groups

  • Replicate Settings: Replicates the Security Agent settings from the selected group and allows you to assign the same settings to another group or customer

Select a Group Type from the table and then click the required task button.

Access the Worry-Free Business Security Services console

Access the Worry-Free Business Security Services console by clicking Open Console.

Note:
  • The level of access granted on the Worry-Free Business Security Services console depends on your Remote Manager role.

    For more information, see Role-based Access Permissions.

  • After accessing the Worry-Free Business Security Services console from Remote Manager, your customer name appears at the top right corner of the Worry-Free Business Security Services console.

You can also view individual device group information, send scan commands to individual agents, and deploy group policy settings after selecting a specific device group that reports to the selected Worry-Free Business Security Services server.

For more information, see: