Managing the Worry-Free Business Security Server

Access a registered Worry-Free Business Security Standard or Advanced server on the Remote Manager console (click Customers > {customer} > {Worry-Free Business Security server name}) to view event data, deploy scan settings, enable specific features, and send updates to the server and Security Agents.

The following table outlines the sections available after selecting a registered Worry-Free Business Security Standard or Advanced server on the Customers > {customer} screen.

Section

Description

Product tree

Displays the Worry-Free Business Security server and related device groups

Hover over the Worry-Free Business Security server name in the product tree to display a gear icon ().

  • Click the icon and click Sync to manually trigger a status update with Remote Manager.

  • Click the icon and click Remove Server to break the connection between the Worry-Free Business Security server and the Remote Manager server and remove the server reference from the list.

    Note:

    This action does not uninstall the Worry-Free Business Security server or the TMRM Agent.

Events tab

Displays Threat and System events for the selected server

  • Sort the list of events using the drop-down boxes that appear above the table

    • View by: Displays events by severity

    • Threat & System: Displays events by Type

    • Status: Displays events by current status

  • Click the Occurrences count to open a log details screen that provides more information regarding the selected event.

  • In the Status column, you can choose to perform action on certain event types

    • Dismiss: Removes the event notification from the Remote Manager and Worry-Free Business Security consoles

      Note:

      Dismissing an event does not delete any log data related to the event. Remote Manager only dismisses the event notification information.

    • Update Now: Updates the affected Security Agents and servers with the related components

Groups tab

Allows you to start or stop scans on selected device groups

  • Scan Now: Select the necessary device groups and click to send a Manual Scan command to Security Agents.

  • Stop Scan: Select the necessary device groups and click to notify all selected Security Agents to stop any on-going scans

Domain Settings tab

Allows you to enable or disable features and services on all supported Security Agents

  • Enable: Select an item and click to enable the feature or service on all Security Agents

  • Disable: Select an item and click to disable the feature or service on all Security Agents

  • Start Vulnerability Assessment: Click to assess Security Agent endpoints for known vulnerabilities

    Note:

    Only available for Worry-Free Business Security servers running version 9.5 or earlier.

  • Start Damage Cleanup Services: Click to start scanning all supported Security Agents for Trojans, worms, and spyware

    Note:

    Only available for Worry-Free Business Security servers running version 9.5 or earlier.

Managed Server tab

Allows you to view details about the Worry-Free Business Security server and perform update tasks

  • Update Managed Server: Click to send a component update command to the server

  • Update Security Agent: Click to send a component update command to all Security Agents

  • View: Click to view the current versions and update history of the Worry-Free Business Security server components

TMRM Agent tab

Allows you to view details about the Trend Micro Remote Manager Agent program, including the connection status and GUID

Server Information

Allows you to save information about the Worry-Free Business Security server, including Name, URL, and any important Note.