Cloud Edge Notifications

Table 1. Threat Events

Event

Details

Alert Threshold

Antivirus - Virus detections exceed

: The detected virus/malware count exceeds the configured threshold within 1 hour (as configured on the Remote Manager console)

Specify a value between 1 to 100.

Botnet - Botnet detections exceed

: The detected botnet count exceeds the configured threshold within 1 hour (as configured on the Remote Manager console)

Specify a value between 1 to 100.

C&C callback - C&C callback detections exceed

: The detected C&C callback count exceeds the configured threshold within 1 hour (as configured on the Remote Manager console)

Specify a value between 1 to 100.

IPS - IPS detections exceed

: The detected IPS count exceeds the configured threshold within 1 hour (as configured on the Remote Manager console)

Specify a value between 1 to 100.

Ransomware - Ransomware detections exceed

: The detected ransomware count exceeds the configured threshold within 1 hour (as configured on the Remote Manager console)

Specify a value between 1 to 100.

Web Reputation - Web Reputation detections exceed

: The detected Web Reputation violation count exceeds the configured threshold within 1 hour (as configured on the Remote Manager console)

Specify a value between 1 to 100.

Table 2. System Events

Event

Details

Alert Threshold

Cloud email scanning - Service unavailable

: Cloud Edge was unable to connect to the cloud scanning service

Not applicable

Cloud email scanning - Service restored

: Cloud Edge restored the connection to the cloud scanning service

Not applicable

Offline - Offline gateway detected

: Cloud Edge cannot connect to the gateway or perform scanning

Specify when Remote Manager sends the notification:

  • Immediately: Trigger the notification as soon as Cloud Edge reports the incident to Remote Manager

  • For more than X day(s): Trigger the notification if the gateway remains offline for the configured number of days

Offline - Offline device recovery

: Cloud Edge restored the connection to an offline device

Not applicable

Resource shortage - CPU, memory, or disk space usage exceeds

: The amount of remaining resources on the device have dropped below the configured alert threshold.

Specify the maximum amount of resources (between 80 - 95%) that can be in use before Remote Manager triggers the notification