Cloud Edge Events

Note:

Some Threat Events from Cloud Edge may display additional channel information.

Table 1. Threat Events

Event Category

Details

Event Status

Antispam

Spam detections

: The detected spam message count during the last hour

Antivirus

Virus detections

: The detected virus/malware count during the last hour

Botnet

Botnet detections

: The detected botnet count during the last hour

C&C callback

C&C callbacks

: The detected C&C callback count during the last hour

IPS

IPS detections

: The detected IPS count during the last hour

Predictive Machine Learning

Unknown threat detections

: The detected unknown threat count during the last hour

Ransomware

Ransomware detections

: The detected ransomware count during the last hour

Virtual Analyzer

Virtual Analyzer detections

: The detected Virtual Analyzer detection count during the last hour

Web Reputation

URL violations

: The blocked URL count during the last hour

Table 2. System Events

Event Category

Details

Event Status

Cloud email scanning

Service unavailable

: Cloud Edge was unable to connect to the cloud scanning service

Service became temporarily unavailable within the last 24 hours

: Cloud Edge was temporarily unable to connect to the cloud scanning service within the last 24 hours

Firmware Update

The last firmware update was unsuccessful. Open the <Cloud Edge Cloud Console> for more information.

: Cloud Edge firmware was unable to successfully update to the latest firmware version

Outdated firmware

: The current version of the Cloud Edge firmware is outdated

Offline

Offline gateway. Policy deployment and log analysis may be affected.

: Cloud Edge cannot connect to the gateway or perform scanning

Offline (Last 24 hours)

Offline gateway occurrences in the last 24 hours. Policy deployment and log analysis may have been affected.

: Cloud Edge was unable to maintain a dedicated connection to all registered gateways over the last 24 hours

Resource shortage

Detected <number> issues

  • Disk space usage exceeded

  • CPU usage exceeded

  • Memory usage exceeded

: The amount of remaining resources on the device have dropped below the configured alert threshold.

Resource shortage (Last 24 hours)

Detected <number> issues

  • Disk space usage exceeded

  • CPU usage exceeded

  • Memory usage exceeded

: The amount of remaining resources on the device dropped below the configured alert threshold within the last 24 hours but were recovered

Unregistered

Unable to perform cloud management. This gateway is not registered to the Cloud Edge Cloud Console.

: Cloud Edge cannot perform scanning on the gateway