Unloading Worry-Free Security Agents

  1. Open the Kaseya web console, and go to Trend Micro > Worry-Free Services > Endpoints.

    The following screen appears:

  2. Filter endpoints using the drop-down list:
    • All machines

    • Online

    • Offline

    • Outdated

    • With virus detections

    • With spyware detections

  3. Select the check boxes next to the endpoints you want to unload and click Unload Agent. In the drop-down list that appears, select the duration of time for which the selected Security Agents should be unloaded.

    A confirmation screen appears.

  4. Click Unload.