Updating the Trend Micro Worry-Free Services Plug-in for Kaseya

Updating the Trend Micro Worry-Free Services Plug-in for Kaseya allows you to use all new features and enhancements. The updated version automatically applies all previously configured settings, including customer and Security Agent endpoint information.

Tip:

You can also download the Trend Micro Worry-Free Services Plug-in for Kaseya update package directly from the Kaseya console. An informational bar appears at the top of all the Trend Micro Worry-Free Services Plug-in for Kaseya screens whenever an update is available. Click Download Now to obtain the package.

  1. Open the Remote Manager console, and go to Administration > Configure third-party integration.

    The Configure third-party integration screen appears.

  2. Go to the Kaseya section.
  3. Under Worry-Free Services Plug-in for Kaseya, click Download to save the plug-in.
  4. Save the file on the Kaseya VSA server.
  5. Execute the TrendMicroWorryFreeServicesPluginForKaseya_X.X.X.msi file.

    The welcome screen appears.

  6. Click Next.

    The End-User License Agreement screen appears.

  7. If you agree to the terms in the License Agreement, select the I accept the terms in the License Agreement check box.
  8. Click Next.

    The Installation Directory screen appears.

  9. Confirm the Kaseya installation folder and click Next.

    The Ready to Install screen appears.

  10. Click Install.

    After the installation completes, the Trend Micro Worry-Free Services Plug-in for Kaseya has been successfully installed screen appears.

    Note:

    During installation, Kaseya opens a browser window displaying information regarding the integration process.

  11. Click Finish.

    The Worry-Free Services Plug-in for Kaseya is updated.