Integrate Hosted Email Security with ConnectWise Manage

Integrate Hosted Email Security with companies in ConnectWise Manage to inform users of spam and email virus detections.

Note:

This procedure displays screens from ConnectWise Manage 2015.1. Depending on the version of ConnectWise Manage you are using, the screens may vary.

  1. From the ConnectWise Manage console, go to Companies > Companies.

    The Company Search screen appears.

  2. Type the company name in the Company Name field and click Search.

    The {Company} screen appears.

  3. Click the Configurations tab.
  4. Click New Item () to create a new configuration.

    The New Configuration screen appears.

  5. Type the company ID in the Configuration Name field.
  6. Select Spam Stats from the Type drop-down list.
  7. Click Save.
    Note:

    To specify how frequently Trend Micro Remote Manager should send spam stats to ConnectWise Manage, see Configuring Global ConnectWise Manage Integration Settings in Remote Manager.

  8. Follow the step below to continue configuring Trend Micro Remote Manager integration with ConnectWise Manage 2014.5 and later versions:
    1. Add Trend Micro Products to ConnectWise Manage