Configuring Settings in ConnectWise Manage 2014.5 and Earlier Versions

Tip:

Trend Micro recommends configuring Service Boards in ConnectWise Manage to more easily view your customer data.

Follow the steps below to configure Trend Micro Remote Manager integration with ConnectWise Manage 2014.5 and earlier versions:

  1. Create an Integrator Login
  2. For Hosted Email Security customers, Integrate Hosted Email Security with ConnectWise Manage
  3. Add Trend Micro Products to ConnectWise Manage
  4. Create a Management Solution
  5. Create Cross-references