Configuring Settings in ConnectWise Manage Versions 2015.1 through 2016.5

Tip:

Trend Micro recommends configuring Service Boards in ConnectWise Manage to more easily view your customer data.

Follow the steps below to configure Trend Micro Remote Manager integration with ConnectWise Manage 2015.1 and later versions:

  1. Create an Integrator Login
  2. For Hosted Email Security customers, Integrate Hosted Email Security with ConnectWise Manage.
  3. Add Trend Micro Products to ConnectWise Manage
  4. For customers using ConnectWise Management Solutions:
    1. Create a Management Solution
    2. Create Cross-references