User Roles

A user role determines the settings accessible to a user. Licensing Management Platform comes with a set of built-in user roles that you cannot modify or delete.

Note:

Only the administrator can configure roles and accounts.

The following table describes the built-in roles.

Table 1. Settings for Different User Roles

Administrator

Customer Account Manager

Partner Account Manager

License Manager

Support Manager

Support Engineer

Billing Manager

Partner Accounts

Yes

No

Yes

No

No

No

No

Customer Accounts

Yes

Yes

No

No

No

No

No

License Pool

Yes

No

No

Yes

No

No

No

Service Plans

Yes

Only the Generate Registration Key feature

No

Yes

No

No

No

Registration Keys

Yes

Yes

No

Yes

No

No

No

Billing

Yes

No

No

No

Read-only

Read-only

Yes

Administration

Yes

Only the Manage my account feature

Only the Manage my account feature

Only the Manage my account feature

Only the Reset Password feature

Only the Reset Password feature

No

Customer Summary

Yes

Yes

No

Yes

Yes

Yes

Yes

Customer Transaction

Yes

Yes

No

Yes

Yes

Yes

Yes

Remote Manager Access

Yes

Yes

Yes

Yes

Yes

Read-only

Yes