How Cloud Edge Works

The following illustration shows how a typical Cloud Edge customer deployment is implemented.

  1. Deploy Cloud Edge appliances to customer offices.

  2. Use Cloud Edge Cloud Console to centrally manage user access and security policies.

  3. Single sign-on to Cloud Edge Cloud Console through Trend Micro Remote Manager.

  4. Use Remote Manager as a single point of entry to access graphical reports and summarized dashboard data for supported appliances and Trend Micro products. Remote Manager also helps you to manage licensing and billing of multiple customers.

  5. Logs are sent from the Cloud Edge appliances to Cloud Edge Cloud Console and Remote Manager.

After customers deploy Cloud Edge on-premises, the customers configure each appliance as a firewall at the gateway or as a network bridge invisibly scanning and blocking malicious content. With deep content inspection, the Cloud Edge appliance examines the entire traffic as it passes through the appliance, searching for signature matching, behavioral analysis, regulatory and compliance analysis, and session correlation to previous session history.

MSPs use Cloud Edge Cloud Console to manages policies on all traffic passing through Cloud Edge appliances (registered gateways) geographically distributed across any number of networks. Secure traffic forwarding through the cloud initiates after the MSP registers the Cloud Edge appliance to Cloud Edge Cloud Console as a registered gateway.

When an end user sends an HTTP or HTTPS request, the Cloud Edge appliance first enforces policies and then blocks or redirects traffic directly to the Internet or through the cloud for further inspection. When email security is set to cloud scan (the default), all email requests are routed directly through the cloud for inspection. When routed through the cloud, a Cloud Edge cloud back-end service inspects, analyzes, and filters the request based on policies set by the managed service provider. If the request is allowed, traffic routes to the user. If the request is not allowed, for example a request to a forbidden URL category, the request is blocked and the user is notified.

MSPs can use Remote Manager to manage licensing and billing of multiple customers leveraging Trend Micro services: LMP (Licensing Management Portal) or CLP (Customer Licensing Portal). License changes or updates synchronize on the backend and display in Cloud Edge Cloud Console and Remote Manager.