Troubleshooting PPTP VPN

Purpose View general troubleshooting guidelines when setting up PPTP VPN.

Location: Gateways > (gateway name) > USER VPN > PPTP VPN > Troubleshooting

Do the following to troubleshoot PPTP VPN:
  • Learn about error messages at Understanding PPTP VPN Error Messages .

  • Verify that the client can ping the Cloud Edge appliance successfully.

  • Verify that the client can access the PPTP VPN-configured TCP or UDP port.