Configuring the Quarantine Digest

  1. Go to Quarantine > Digest Settings.
  2. Enable sending Quarantine Digest email messages (disabled by default) using the button at the top-right of the screen.
    Tip:

    The toggle button shows the current enabled or disabled state of the setting. Click the button to switch the state of the setting.

  3. Select a specific domain from the Managed domain drop-down list.
  4. In the Frequency drop-down list, select the frequency with which to send the digest:
    • Daily: Specify to send the digest a maximum of three times daily.

      Tip:

      Use the add and the remove buttons to manage additional entries.

    • Weekly: Specify the days of the week and time of day to send the digest.

    Warning:

    Trend Micro Email Security automatically deletes messages from the quarantine after 30 days.

  5. Under Digest Mail Template for <managed_domain>, configure the following settings:
    Tip:

    The Quarantine Digest email message features a template with customizable plain-text and HTML versions. Each version of the template can incorporate "tokens" to customize output for digest recipients.

    Right-click any of the following fields to display a list of available and selectable tokens for the field.

    • From: Specify the email address that the digest displays in the From field.

      Table 1. From Field Digest Tokens

      Token

      Content in Sent Digest Email Message

      %DIGEST_RCPT%

      Digest recipient's email address appears in the From field of the received digest email message

    • Subject: Specify the subject line for the digest.

      Table 2. Subject Field Digest Tokens

      Token

      Content in Sent Digest Email Message

      %DIGEST_RCPT%

      Digest recipient's email address appears in the subject line

      %DIGEST_DATE%

      Digest date appears in the subject line

    • HTML content:

      • Specify if Inline Action should be Enabled or Disabled using the toggle button to the right of Inline Action.

      • Select the language you want to use for inline actions from the Language drop-down list.

      • Specify the HTML content of the digest if the email client accepts HTML messages.

      Table 3. HTML Content Field Digest Tokens

      Token

      Content in Sent Digest Email Message

      %DIGEST_RCPT%

      Digest recipient's email address appears in HTML body of message

      %DIGEST_DATE%

      Digest date appears in HTML body of message

      %DIGEST_BODY_HTML%

      Digest summary in HTML table format appears in HTML body of message

      %DIGEST_PAGE_COUNT%

      Total number of quarantined messages in listed digest summary (up to 100 maximum) appears in HTML body of digest email message

      %EUC_HOST_SERVER%

      Address of Trend Micro Email Security End User Console appears in HTML body of digest email message

    • Plain text content: Specify the plain text content of the digest if the email client only accepts plain text messages.

      Table 4. Plain Text Content Field Digest Tokens

      Token

      Content in Sent Digest Email Message

      %DIGEST_RCPT%

      Digest recipient's email address appears in text body of message

      %DIGEST_DATE%

      Digest date appears in text body of message

      %DIGEST_BODY_TEXT%

      Digest summary in plain text format appears in text body of message

      %DIGEST_PAGE_COUNT%

      Total number of quarantined messages listed in the digest summary (up to 100 maximum) appears in plain text body of digest email message

      %EUC_HOST_SERVER%

      Address of Trend Micro Email Security End User Console appears in plain text body of digest email message