Installing the Directory Synchronization Tool

The Directory Synchronization Tool automates the import of directory files for valid recipient email addresses, user groups and email aliases. The Directory Synchronization Tool provides functionally similar to the Import User Directory feature on the Directory Import screen.

  1. Go to Administration > Directory Management.
  2. On the Directory Synchronize tab, select Enable.
  3. If Current Key under Synchronization Authentication Key is blank, click Generate New Key to generate a key.

    The Service Authentication Key is the global unique identifier for your Directory Synchronization Tool to authenticate its access to Trend Micro Email Security.


    Current Key displays the Service Authentication Key that the Directory Synchronization Tool should use. If you generate a new key, you must update the Directory Synchronization Tool to use the new key. The Service Authentication Key allows your Directory Synchronization Tool to communicate with Trend Micro Email Security. Keep the Service Authentication Key private.

  4. In the Downloads list, click download to download the desired items.
    • Directory Synchronization Tool: Provided for synchronizing accounts and groups between local directories and the Trend Micro Email Security server.

    • Directory Synchronization Tool User's Guide: Available for more information on using the synchronization tool.

  5. Save the tool on a local drive.
  6. Follow the installation steps to install the tool.