Uninstalling the Security Agent from the Web Console
Uninstall the Security Agent program from the web console. Perform
uninstallation only if you encounter problems with the program and then reinstall it
immediately to keep the endpoint protected from security risks.
Go to Agents > Agent Management.
In the agent tree, click the root domain icon
() to include all
agents or select specific domains or agents.
Click Tasks > Agent Uninstallation.
On the Agent Uninstallation
screen, click Initiate Uninstallation.
Check the notification status and check if there are agents that did
not receive the notification.
Click Select Unnotified Endpoints and then Initiate
Uninstallation to immediately resend the notification to
Click Stop Uninstallation to
prompt Apex One to stop notifying agents currently
being notified. Agents already
notified and already performing uninstallation ignore this command.