Apex One can only rollback Security Agents to the same version of the server being restored. You cannot rollback Security Agents to an older version than the server.
Ensure that you roll back Security Agents before rolling back the Apex One server.
A new screen opens.
For example, type:
http://<IP address of the Apex One server>:<port>/Apex One/download/Rollback
When the Security Agent to be rolled back updates from the update source, the Security Agent is uninstalled and the previous Security Agent version is installed.
Administrators can speed up the rollback process by initiating a Manual Update on Security Agents. For details, see Updating Security Agents Manually.
After the rollback process is complete, the Security Agent continues to report to the same Apex One server.
After rolling back the Security Agent, all components, including the Virus Pattern, also roll back to the previous version. If administrators do not roll back the Apex One server, the rolled-back Security Agent cannot update components. Administrators must change the update source of the rolled-back Security Agent to the standard update source to receive further component updates.