Installing Remotely from the OfficeScan Web Console

Install the OfficeScan agent remotely to one or several endpoints connected to the network. Ensure you have administrator rights to the target endpoints to perform remote installation. Remote installation does not install the OfficeScan agent on endpoints already running the OfficeScan server.

Note:

This installation method cannot be used on endpoints running Windows XP Home, Windows 7 Home Basic and Home Premium Editions (32-bit and 64-bit versions), and Windows 8/8.1 (32-bit and 64-bit basic versions), Windows 10 Home Edition. A pure IPv6 server cannot install the OfficeScan agent on pure IPv4 agents. Similarly, a pure IPv4 server cannot install the OfficeScan agent on pure IPv6 agents.

  1. Perform the following pre-installation tasks for your version of Windows.
    • If running Windows XP:

      1. Enable a built-in Domain administrator account and set the password for the account.

      2. On the endpoint, go to the My Computer > Tools > Folder Options > View tab and disable Use simple file sharing.

      3. Go to the Start > Programs > Windows Firewall > Exceptions tab and enable the File and Printer Sharing exception.

      4. Open Microsoft Management Console (click Start > Run and type services.msc) and start the Remote Registry and Remote Procedure Call services. When installing the OfficeScan agent, use the built-in administrator account and password.

    • If running Windows 7, Windows 8 (Pro, Enterprise), Windows 8.1, Windows 10 (Pro, Education, Enterprise), or Windows Server 2012/2016:

      1. Enable a built-in Domain administrator account and set the password for the account.

      2. Go to Start > Programs > Administrative Tools > Windows Firewall with Advanced Security.

      3. Enable File and Printer Sharing rules for "Domain", "Private", and/or "Public" depending on your network environment.

      4. Open Microsoft Management Console (click Start > Run and type services.msc) and start the Remote Registry and Remote Procedure Call services. When installing the OfficeScan agent, use the built-in administrator account and password.

  2. In the web console, go to Agents > Agent Installation > Remote.
  3. Select the target endpoints.
    • The Domains and Endpoints list displays all the Windows domains on the network. To display endpoints under a domain, double-click the domain name. Select any endpoint, and then click Add.

    • If you have a specific endpoint name in mind, type the endpoint name in the Search for endpoints field on top of the page and press ENTER.

    OfficeScan prompts you for the target endpoint user name and password. Use an administrator account user name and password to continue.

  4. Type the user name and password, and then click Log in.

    The target endpoint appears in the Selected Endpoints table.

  5. Repeat steps 3 and 4 to add more endpoints.
  6. Click Install when you are ready to install the OfficeScan agent to target endpoints.

    A confirmation box appears.

  7. Click Yes to confirm that you want to install the OfficeScan agent to the target endpoints.

    A progress screen appears as the program files copy to each target endpoint.

When OfficeScan completes the installation to a target endpoint, the endpoint name disappears in the Selected Endpoints list and appears in the Domains and Endpoints list with a red check mark.

When all target endpoints appear with red check marks in the Domains and Endpoints list, you have completed remote installation.

Note:

If you install to multiple endpoints, OfficeScan records any unsuccessful installation in the logs (for details, see Fresh Installation Logs), but it will not postpone the other installations. You do not have to supervise the installation after you click Install. Check the logs later to see the installation results.