Protect OfficeScan Agent Processes

The OfficeScan agent blocks all attempts to terminate the processes in the following table.

Process

Description

TmListen.exe

Receives commands and notifications from the OfficeScan server and facilitates communication from the OfficeScan agent to the server

NTRtScan.exe

Performs Real-time, Scheduled, and Manual Scan on OfficeScan agents

TmProxy.exe

Scans network traffic before passing it to the target application

TmPfw.exe

Provides packet level firewall, network virus scanning, and intrusion detection capabilities

TMBMSRV.exe

Regulates access to external storage devices and prevents unauthorized changes to registry keys and processes

DSAgent.exe

Monitors the transmission of sensitive data and controls access to devices

PccNTMon.exe

This process is responsible for starting the OfficeScan agent console

TmCCSF.exe

Performs Browser Exploit Prevention and memory scanning

The OfficeScan agent can also protect against the addition of processes in the Microsoft Software Restriction Policies (SRP). Software Restriction Policies prevent the listed applications from running on the endpoint. To prevent the addition of OfficeScan agent processes in the Software Restriction Policies list:

  1. Enable Protect OfficeScan agent processes.

  2. Enable the Unauthorized Change Prevention Service.

    For details, see Enabling or Disabling the Agent Services from the Web Console.