The size of the package displays beside the Download button.
Plug-in Manager stores the downloaded package to <Server installation folder>\PCCSRV\Download\Product.
If Plug-in Manager is unable to download the file, it automatically re-downloads after 24 hours. To manually trigger Plug-in Manager to download the package, restart the OfficeScan Plug-in Manager service from the Microsoft Management Console.
If you encounter problems downloading the package, check the server update logs on the OfficeScan product console. On the main menu, click Logs > Server Update.
After Plug-in Manager downloads the file, Virtual Desktop Support displays in a new screen.
If Virtual Desktop Support does not display, see the reasons and solutions in Troubleshooting Plug-in Manager.
The installation starts.