Searching the Agent Tree

Use the search and view features above the Agent Tree (Agents > Agent Management) to locate specific endpoints managed by OfficeScan.

  • Search for any agent to manage by specifying the agent name in the Search for endpoints text box.

    A list of results appears in the agent tree. For more search options, click Advanced Search.

    Note:

    You must use the Advanced Search feature to locate endpoints using IPv4 or IPv6 addresses.

    For details, see Advanced Search Options.

  • After selecting a domain, the agent tree table expands to show the agents belonging to the domain and all the columns containing relevant information for each agent. To view only a set of related columns, select an item in the agent tree view.
    • View all: Shows all columns

    • Update view: Shows all the components and programs

    • Antivirus view: Shows antivirus components

    • Anti-spyware view: Shows anti-spyware components

    • Data protection view: Shows the status of the Data Protection module on agents

    • Firewall view: Shows firewall components

    • Smart protection view: Shows the scan method used by agents (conventional or smart scan) and smart protection components

    • Update Agent view: Shows information for all Update Agents managed by the OfficeScan server

    • Off-premises agent view: Shows information for all agents reporting to the Edge Relay Server